diff --git a/project.config.json b/project.config.json
index 8faa6c0..85391b4 100644
--- a/project.config.json
+++ b/project.config.json
@@ -36,6 +36,6 @@
     "tabIndent": "auto",
     "tabSize": 2
   },
-  "appid": "wx636bc46a6570e9fd",
+  "appid": "wxae3b39ac443fedc3",
   "simulatorPluginLibVersion": {}
 }
\ No newline at end of file
diff --git a/src/api/types.ts b/src/api/types.ts
index 7531cf5..30c8b88 100644
--- a/src/api/types.ts
+++ b/src/api/types.ts
@@ -216,6 +216,7 @@ export interface BannerItem {
   title: string
   content: string | null
   imageUrl: string
+  videoUrl?: string | null
   linkUrl: string
   sortOrder: number
   category: string | null
diff --git a/src/packages/content/pages/scenic-detail.vue b/src/packages/content/pages/scenic-detail.vue
index aebfe86..ab58a58 100644
--- a/src/packages/content/pages/scenic-detail.vue
+++ b/src/packages/content/pages/scenic-detail.vue
@@ -296,7 +296,7 @@ function onHoursClick() {
   uni.showToast({ title: '营业时间仅供参考', icon: 'none' })
 }
 function onPhoneClick() {
-  uni.makePhoneCall({ phoneNumber: scenic.value.phone })
+  uni.makePhoneCall({ phoneNumber: scenic.value.phone, fail: () => {} })
 }
 function onCopyAddress() {
   uni.setClipboardData({
diff --git a/src/packages/content/pages/scenic-list.vue b/src/packages/content/pages/scenic-list.vue
index 63b06fe..b91c865 100644
--- a/src/packages/content/pages/scenic-list.vue
+++ b/src/packages/content/pages/scenic-list.vue
@@ -6,10 +6,11 @@
       <view class="sticky-header">
         <!-- 搜索框 -->
         <view class="search-box">
-          <view class="search-icon">
-            <view class="icon-circle" />
-            <view class="icon-handle" />
-          </view>
+          <image
+            class="search-icon"
+            src="https://hn12301.oss-cn-shenzhen.aliyuncs.com/hn12301/fangdajing.png"
+            mode="aspectFit"
+          />
           <input
             class="search-input"
             v-model="searchText"
@@ -622,32 +623,11 @@ onShareTimeline(() => ({
 }
 
 .search-icon {
-  position: relative;
   width: 32rpx;
   height: 32rpx;
   margin-right: $spacing-2;
 }
 
-.icon-circle {
-  width: 20rpx;
-  height: 20rpx;
-  border: 3rpx solid $uv-tips-color;
-  border-radius: 50%;
-  position: absolute;
-  top: 0;
-  left: 0;
-}
-
-.icon-handle {
-  width: 10rpx;
-  height: 3rpx;
-  background: $uv-tips-color;
-  position: absolute;
-  bottom: 4rpx;
-  right: 0;
-  transform: rotate(45deg);
-}
-
 .search-input {
   flex: 1;
   font-size: $font-size-base;
diff --git a/src/packages/user/pages/douyin-verify.vue b/src/packages/user/pages/douyin-verify.vue
index bb750b2..30e75d5 100644
--- a/src/packages/user/pages/douyin-verify.vue
+++ b/src/packages/user/pages/douyin-verify.vue
@@ -640,7 +640,7 @@ function removePhoto() {
 }
 
 function callService() {
-  uni.makePhoneCall({ phoneNumber: '0731-88912301' })
+  uni.makePhoneCall({ phoneNumber: '0731-88912301', fail: () => {} })
 }
 
 function closeNoVoucher() {
diff --git a/src/packages/user/pages/reserve/list.vue b/src/packages/user/pages/reserve/list.vue
index fe52712..0a82036 100644
--- a/src/packages/user/pages/reserve/list.vue
+++ b/src/packages/user/pages/reserve/list.vue
@@ -63,7 +63,7 @@
           <!-- 操作 -->
           <view class="record-actions">
             <view
-              v-if="r.canCancel"
+              v-if="r.canCancel && r.status !== 'cancelled'"
               class="btn-sm btn-sm--outline"
               @tap="showCancelModal(r)"
             >
@@ -110,7 +110,7 @@
       <view class="cancel-modal">
         <text class="cancel-modal__title">取消预约</text>
         <view class="cancel-modal__body">
-          <text class="cancel-modal__text">确定取消该预约吗？未提前取消且未入园将扣除1次年卡使用次数，权益不可恢复。</text>
+          <text class="cancel-modal__text">确定取消 {{ formatReserveDate(cancelRecord?.date) }}{{ cancelRecord?.scenicName }} 的预约吗？</text>
         </view>
         <view class="cancel-modal__actions">
           <view class="btn-modal btn-modal--outline" @tap="cancelPopup?.close()">
@@ -325,6 +325,13 @@ watch(activeTab, () => {
   fetchRecords()
 })
 
+/** 将预约日期（如 2026-08-05）格式化为「2026 年 8 月 5 日」 */
+function formatReserveDate(date?: string): string {
+  const m = (date || '').match(/(\d{4})[-/年.](\d{1,2})[-/月.](\d{1,2})/)
+  if (!m) return date || ''
+  return `${m[1]} 年 ${Number(m[2])} 月 ${Number(m[3])} 日`
+}
+
 function showCancelModal(r: ReserveRecord) {
   cancelRecord.value = r
   cancelPopup.value?.open()
diff --git a/src/pages/profile/index.vue b/src/pages/profile/index.vue
index 7ea882f..2ac5f39 100644
--- a/src/pages/profile/index.vue
+++ b/src/pages/profile/index.vue
@@ -45,7 +45,7 @@
           <text class="menu-text">常见问题</text>
           <view class="menu-chevron" />
         </view>
-        <view class="menu-item menu-item--last" @click="callService">
+        <view class="menu-item menu-item--last" @click="goService">
           <view class="menu-icon-wrap menu-icon-wrap--error">
             <view class="icon-phone" />
           </view>
@@ -61,11 +61,65 @@
         <text>退出登录</text>
       </view>
     </view>
+
+    <!-- 客服热线弹窗 -->
+    <uni-popup ref="servicePopup" type="center" :mask-click="true">
+      <view class="service-modal">
+        <text class="service-modal__title">客服热线</text>
+        <scroll-view scroll-y class="service-modal__scroll">
+          <view v-if="serviceLoading" class="service-modal__state">
+            <text class="service-modal__tips">加载中...</text>
+          </view>
+          <view v-else-if="serviceList.length === 0" class="service-modal__state">
+            <text class="service-modal__tips">暂无客服信息</text>
+          </view>
+          <template v-else>
+            <view v-for="item in serviceList" :key="item.id" class="service-item">
+              <text class="service-item__title">{{ item.title }}</text>
+              <view v-if="item.content" class="service-item__divider" />
+              <template v-for="(part, i) in parseParts(item.content || '')" :key="i">
+                <rich-text
+                  v-if="part.html"
+                  class="service-item__content"
+                  :nodes="fixRichHtml(part.html)"
+                />
+                <text
+                  v-else-if="part.phone"
+                  class="service-item__phone"
+                  @click="callPhone(part.phone)"
+                >{{ part.phone }}</text>
+                <video
+                  v-else-if="part.videoSrc"
+                  class="service-item__video"
+                  :src="part.videoSrc"
+                  controls
+                  object-fit="contain"
+                />
+              </template>
+              <image v-if="item.imageUrl" class="service-item__image" :src="item.imageUrl" mode="widthFix" />
+              <video
+                v-if="item.videoUrl"
+                class="service-item__video"
+                :src="item.videoUrl"
+                controls
+                object-fit="contain"
+              />
+            </view>
+          </template>
+        </scroll-view>
+        <view class="service-modal__close" @tap="servicePopup?.close()">
+          <text class="service-modal__close-text">关闭</text>
+        </view>
+      </view>
+    </uni-popup>
   </view>
 </template>
 
 <script setup lang="ts">
+import { ref } from 'vue'
 import { useUserStore } from '../../store/user'
+import { post } from '../../api/request'
+import type { BannerItem } from '../../api/types'
 
 const userStore = useUserStore()
 
@@ -103,8 +157,107 @@ function goUsageGuide() { uni.navigateTo({ url: '/packages/content/pages/usage-g
 /** 跳转订单列表 */
 function goOrders() { uni.navigateTo({ url: '/packages/user/pages/order/list' }) }
 
-/** 拨打客服热线 */
-function callService() { uni.makePhoneCall({ phoneNumber: '400-123-0101' }) }
+interface ContentPart {
+  html?: string
+  videoSrc?: string
+  phone?: string
+}
+
+/** 常见电话号码：手机号 / 400 / 座机 */
+const PHONE_REGEX = /1[3-9]\d{9}|400-?\d{3}-?\d{4}|\d{3,4}-\d{7,8}/g
+
+/** 仅含空白与标签的 html 片段无需渲染 */
+function isBlankHtml(html: string): boolean {
+  return /^\s*(<[^>]+>\s*)*$/.test(html)
+}
+
+/** 富文本图片防溢出（与 notice-detail 一致） */
+function fixRichHtml(html: string): string {
+  if (!html) return ''
+  const style = 'max-width:100%;height:auto;display:block;'
+  return html
+    .replace(/<video[\s\S]*?<\/video>/gi, '')
+    .replace(/<img(?![^>]*max-width)[^>]*>/gi, (tag: string) => {
+      if (/style="[^"]*"/i.test(tag)) {
+        return tag.replace(/style="([^"]*)"/i, (_: string, s: string) => `style="${s};${style}"`)
+      }
+      return tag.replace(/<img/i, `<img style="${style}"`)
+    })
+}
+
+/** 将富文本拆分为 html 段、可拨号电话段与原生 video 段，保持原有上下顺序 */
+function parseParts(html: string): ContentPart[] {
+  const parts: ContentPart[] = []
+  let htmlBuffer = ''
+  const flushHtml = () => {
+    if (htmlBuffer && !isBlankHtml(htmlBuffer)) parts.push({ html: htmlBuffer })
+    htmlBuffer = ''
+  }
+  /** 纯文本中提取电话号码，拆出可点击拨号段 */
+  const pushText = (text: string) => {
+    let last = 0
+    PHONE_REGEX.lastIndex = 0
+    let p: RegExpExecArray | null
+    while ((p = PHONE_REGEX.exec(text)) !== null) {
+      htmlBuffer += text.slice(last, p.index)
+      flushHtml()
+      parts.push({ phone: p[0] })
+      last = p.index + p[0].length
+    }
+    htmlBuffer += text.slice(last)
+  }
+  /** html 片段：标签保留进 html 段，仅在文本节点里提取电话 */
+  const pushHtmlSeg = (seg: string) => {
+    let last = 0
+    const tagRegex = /<[^>]+>/g
+    let t: RegExpExecArray | null
+    while ((t = tagRegex.exec(seg)) !== null) {
+      pushText(seg.slice(last, t.index))
+      htmlBuffer += t[0]
+      last = t.index + t[0].length
+    }
+    pushText(seg.slice(last))
+  }
+
+  let lastIndex = 0
+  const videoRegex = /<video[\s\S]*?<\/video>/gi
+  let m: RegExpExecArray | null
+  while ((m = videoRegex.exec(html)) !== null) {
+    pushHtmlSeg(html.slice(lastIndex, m.index))
+    flushHtml()
+    const srcMatch =
+      m[0].match(/<source[^>]*src=["']([^"']+)["']/i) ||
+      m[0].match(/<video[^>]*src=["']([^"']+)["']/i)
+    parts.push({ videoSrc: srcMatch ? srcMatch[1] : '' })
+    lastIndex = m.index + m[0].length
+  }
+  pushHtmlSeg(html.slice(lastIndex))
+  flushHtml()
+  return parts
+}
+
+/** 点击富文本中的电话号码拨号 */
+function callPhone(phone: string) {
+  uni.makePhoneCall({ phoneNumber: phone, fail: () => {} })
+}
+
+const servicePopup = ref<any>(null)
+const serviceList = ref<BannerItem[]>([])
+const serviceLoading = ref(false)
+
+/** 打开客服热线弹窗并拉取客服信息 */
+async function goService() {
+  servicePopup.value?.open()
+  serviceLoading.value = true
+  try {
+    const data = await post<BannerItem[]>('/mpContent/queryList', { channel: 'pingxiang', type: 'SERVICE_INFO' })
+    serviceList.value = data || []
+  } catch {
+    serviceList.value = []
+  } finally {
+    serviceLoading.value = false
+  }
+}
 
 /** 手机号脱敏显示（138****5678） */
 function formatPhone(phone?: string) {
@@ -392,4 +545,110 @@ function formatPhone(phone?: string) {
     font-weight: $font-weight-medium;
   }
 }
+
+/* 客服热线弹窗 */
+.service-modal {
+  width: 600rpx;
+  background: $color-card;
+  border-radius: $radius-lg;
+  padding: 40rpx 32rpx;
+}
+
+.service-modal__title {
+  display: block;
+  text-align: center;
+  font-size: $font-size-xl;
+  font-weight: $font-weight-bold;
+  color: $uv-main-color;
+  margin-bottom: 32rpx;
+}
+
+.service-modal__scroll {
+  max-height: 60vh;
+}
+
+.service-modal__state {
+  display: flex;
+  justify-content: center;
+  padding: 60rpx 0;
+}
+
+.service-modal__tips {
+  font-size: $font-size-sm;
+  color: $uv-tips-color;
+}
+
+.service-item {
+  margin-bottom: 40rpx;
+
+  &:last-child {
+    margin-bottom: 0;
+  }
+}
+
+.service-item__title {
+  display: block;
+  font-size: $font-size-base;
+  font-weight: $font-weight-normal;
+  color: $uv-main-color;
+  line-height: 1.4;
+}
+
+.service-item__divider {
+  height: 1rpx;
+  background: rgba(0, 0, 0, 0.06);
+  margin: 24rpx 0;
+}
+
+.service-item__content {
+  font-size: $font-size-base;
+  color: $uv-main-color;
+  line-height: 1.8;
+
+  ::v-deep img {
+    max-width: 100%;
+    height: auto;
+    display: block;
+  }
+}
+
+.service-item__phone {
+  font-size: $font-size-base;
+  color: $uv-primary;
+  text-decoration: underline;
+}
+
+.service-item__image {
+  width: 100%;
+  border-radius: 12rpx;
+  margin-top: 24rpx;
+}
+
+.service-item__video {
+  width: 100%;
+  height: 400rpx;
+  background: #000;
+  border-radius: 12rpx;
+  margin-top: 24rpx;
+}
+
+.service-modal__close {
+  margin-top: 32rpx;
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  height: 80rpx;
+  background: $uv-primary-light;
+  border-radius: $radius-full;
+
+  &:active {
+    opacity: 0.8;
+  }
+}
+
+.service-modal__close-text {
+  font-size: $font-size-base;
+  color: $uv-primary;
+  font-weight: $font-weight-medium;
+}
 </style>
diff --git a/src/pages/qrcode/index.vue b/src/pages/qrcode/index.vue
index 05cefdc..b45def8 100644
--- a/src/pages/qrcode/index.vue
+++ b/src/pages/qrcode/index.vue
@@ -82,28 +82,9 @@
         </view>
       </view>
 
-      <!-- 入园码二维码 -->
-      <view class="qrcode-section" v-if="!showFaceModal && !isLeaving">
-        <text class="qrcode-title">入园提示</text>
-		<view>为确保信息安全，现入园核销只能使用人脸核销。</view>
-        <!-- <view class="qrcode-box"> -->
-			<!-- 为确保信息安全，现入园核销只能使用人脸核销。 -->
-         <!-- <image
-            class="qrcode-img"
-            :src="userInfoData?.qrCode || '/static/qr-demo.png'"
-            mode="aspectFit"
-          /> -->
-        <!-- </view> -->
-       <!-- <view class="qrcode-countdown">
-          <view class="countdown-icon" />
-          <text class="countdown-text">{{ countdown }}秒后自动刷新</text>
-        </view> -->
-      </view>
-
-      <!-- 持卡人信息（页面底部） -->
+      <!-- 持卡人信息 -->
       <view class="holder-panel">
-        <view class="holder-header">
-          <view class="avatar-wrap" @click="previewAvatar">
+        <view class="avatar-wrap" @click="previewAvatar">
             <image
               class="holder-avatar"
               :src="userInfoData?.img || '/static/logo.png'"
@@ -113,40 +94,38 @@
               <view class="zoom-icon" />
             </view>
           </view>
-          <view class="holder-main">
-            <text class="holder-name">{{ userInfoData?.userName || '-' }}</text>
-          </view>
-        </view>
         <view class="holder-details">
           <view class="detail-row">
-            <text class="detail-label">卡种名称</text>
-            <text class="detail-value">{{ currentCard.cardModelName }}</text>
+            <text class="detail-label">姓名：</text>
+            <text class="detail-value">{{ userInfoData?.userName || '-' }}</text>
           </view>
           <view class="detail-row">
-            <text class="detail-label">旅游卡卡号</text>
+            <text class="detail-label">手机：</text>
+            <text class="detail-value">{{ userInfoData?.mobile || userStore.userInfo?.phone || '-' }}</text>
+          </view>
+          <view class="detail-row">
+            <text class="detail-label">卡号：</text>
             <view class="detail-value-wrap">
               <text class="detail-value">{{ currentCard.cardNo }}</text>
               <text class="copy-btn" @click="copyCardNo">复制</text>
             </view>
           </view>
           <view class="detail-row">
-            <text class="detail-label">有效期至</text>
-            <text class="detail-value">{{ currentCard.validityTime }}</text>
+            <text class="detail-label">有效期至：</text>
+            <text class="detail-value">{{ formatDateOnly(currentCard.validityTime) }}</text>
           </view>
           <view class="detail-row">
-            <text class="detail-label">证件类型</text>
-            <text class="detail-value">{{ userInfoData?.idType || '-' }}</text>
-          </view>
-          <view class="detail-row">
-            <text class="detail-label">证件号码</text>
+            <text class="detail-label">{{ userInfoData?.idType || '证件' }}：</text>
             <text class="detail-value">{{ userInfoData?.idNo || '-' }}</text>
           </view>
-          <view class="detail-row">
-            <text class="detail-label">手机号码</text>
-            <text class="detail-value">{{ userInfoData?.mobile || userStore.userInfo?.phone || '-' }}</text>
-          </view>
         </view>
       </view>
+
+      <!-- 入园提示（持卡人信息下方） -->
+      <view class="qrcode-section" v-if="!showFaceModal && !isLeaving">
+        <text class="qrcode-title">入园提示</text>
+        <view>为确保信息安全，现入园核销只能使用人脸核销。</view>
+      </view>
       <!-- 底部占位（滑到底时与tabBar的间隔） -->
       <view style="height: 48rpx;"/>
     </scroll-view>
@@ -276,6 +255,12 @@ function onCardChange(e: any) {
   }
 }
 
+/** 有效期只显示年月日（去掉时间部分） */
+function formatDateOnly(time?: string): string {
+  if (!time) return '-'
+  return time.split(' ')[0]
+}
+
 function previewAvatar() {
   if (!userInfoData.value?.img) return
   uni.previewImage({
@@ -505,18 +490,14 @@ onUnmounted(() => { if (timer) clearInterval(timer) })
 
 /* === 持卡人信息 === */
 .holder-panel {
+  display: flex; align-items: flex-start; gap: 12px;
   margin: 0 20rpx; background: $color-card;
   border-radius: 24rpx; padding: 28rpx;
   box-shadow: 0 4rpx 20rpx rgba(15, 23, 42, 0.06);
 }
-.holder-header {
-  display: flex; align-items: center; gap: 20rpx;
-  padding-bottom: 24rpx; margin-bottom: 20rpx;
-  border-bottom: 1rpx solid #f7f8fa;
-}
-.avatar-wrap { position: relative; width: 96rpx; height: 96rpx; flex-shrink: 0; }
+.avatar-wrap { position: relative; width: 288rpx; height: 358.4rpx; flex-shrink: 0; }
 .holder-avatar {
-  width: 96rpx; height: 96rpx; border-radius: 50%;
+  width: 288rpx; height: 358.4rpx; border-radius: 0;
   border: 3rpx solid #eeeeee;
 }
 .avatar-zoom {
@@ -536,17 +517,11 @@ onUnmounted(() => { if (timer) clearInterval(timer) })
   bottom: -2rpx; right: -2rpx;
   transform: rotate(45deg); border-radius: 1rpx;
 }
-.holder-main { flex: 1; }
-.holder-name { font-size: $font-size-lg; font-weight: $font-weight-medium; color: $uv-main-color; display: block; }
-.holder-tag {
-  display: inline-block; font-size: 22rpx; color: #00b42a;
-  background: #f0fff4; padding: 2rpx 12rpx; border-radius: 6rpx; margin-top: 6rpx;
-}
-.holder-details { display: flex; flex-direction: column; gap: 14rpx; }
-.detail-row { display: flex; justify-content: space-between; align-items: center; }
-.detail-label { font-size: $font-size-sm; color: $uv-tips-color; }
+.holder-details { flex: 1; min-width: 0; align-self: stretch; display: flex; flex-direction: column; justify-content: space-between; gap: 16rpx; }
+.detail-row { display: flex; justify-content: space-between; align-items: flex-start; gap: 12rpx; }
+.detail-label { font-size: $font-size-sm; color: #909399; flex-shrink: 0; }
 .detail-value-wrap { display: flex; align-items: center; gap: 12rpx; }
-.detail-value { font-size: $font-size-sm; color: $uv-content-color; }
+.detail-value { font-size: $font-size-sm; color: $uv-content-color; word-break: break-all; text-align: right; }
 .copy-btn {
   font-size: 22rpx; color: $uv-primary;
   padding: 4rpx 16rpx; border: 1rpx solid $uv-primary;
@@ -557,7 +532,7 @@ onUnmounted(() => { if (timer) clearInterval(timer) })
 /* === 二维码区域 === */
 .qrcode-section {
   display: flex; flex-direction: column; align-items: center;
-  margin: 0 20rpx 20rpx; background: $color-card;
+  margin: 20rpx 20rpx 20rpx; background: $color-card;
   border-radius: 24rpx; padding: 28rpx;
   box-shadow: 0 4rpx 20rpx rgba(15, 23, 42, 0.06);
 }